Information We Collect

When you use Mello, we collect:

Account information (email, password, pet name/type)
Pet health data (glucose readings, insulin doses, meal logs)
Usage analytics (how you interact with the app)
Device information (for error reporting)

How We Use Your Data

We use your information to:

Provide and improve Mello services
Generate reports for your veterinarian
Send you important updates and notifications
Prevent fraud and improve security
Understand usage patterns to improve features

Data Security

We protect your pet health data with industry-standard encryption and security practices. However, no online storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

GDPR & Your Rights

If you are in the EU, you have the right to:

Access your personal data
Request deletion of your data
Object to processing of your data
Request data portability

Contact hello@mello.vet to exercise these rights.

Third-Party Sharing

We do not sell your data. We may share information with:

Service providers (data storage, analytics)
Your veterinarian (if you share reports)
Law enforcement (if legally required)

Contact Us

For privacy questions: hello@mello.vet